“We Have Hired a Quality Company”

“Your services are prompt and customer oriented. Ease of mind knowing that we have hired a quality company that has made their goal “top quality performance and customer service”!

Judy Haynes | The Ark Animal Hospital | Atlanta, Georgia

“I Like Knowing What Our IT Support Costs
Are Going to Be”

“Reliable quality service. I don’t worry that our IT company might not be there when I really need them. (And that has not always been the case in the past). Monthly flat rate for services. Some months we don’t ‘talk’ to you at all, but other we might have a lot of hours. I like knowing what our IT support costs are going to be and that they’re not just a ticking taxi meter.”

Catherine Kite | BAW Architecture | Denver, Colorado

“The Phone is Always Picked Up Quickly”

“Quick technical resolutions and gaining increased technical knowledge. …The phone is always picked up quickly. The urgent technical option makes me feel like my technical questions or issues are important and will be addressed quickly.”

Afra Kahn | Ideal Medical Records, Inc. | Orange, California

“Exceptional Customer Service”

“The Integritek staff is always willing to undertake unusual challenges. Exceptional customer service.”

Richard Price | Workforce Resource | Menomonie, Wisconsin

“Essential for Our Success”

“As an online retailer and manufacturer, the quick response to situations and projects is essential for our success.”

Scott Yukel | Big Dot of Happiness | Menomonie, Wisconsin

“We Get Big Company IT Support on a
Small Business Budget”

“As a small business, consistently reliable IT is very difficult to obtain. Integritek has been an answer to my prayers. As a business owner, I am no longer spending hours managing IT myself. Instead, I let the experts (you!) handle it so that I can spend my energy running my business and taking care of my clients. Before Integritek, our IT was a nightmare. It was, at best, unreliable and slow, and at worst, catastrophic when things went wrong. Sometimes we would be down for 24+ hours. With you all on our team, we have support within moments. The price is a reasonable for a small business to handle, so we get big company IT support on a small business budget. For what it’s worth, my husband works for a large tech company and his IT is often slower and less responsive that ours. I feel that you give small business a way to have the support and service that larger businesses can get, and it can scale with growth which is awesome.”

Becky Fliss | Austin Learning Center | Austin, Texas

“Competent, Prompt, Friendly, Fair”

“You went to bat for me…I was handling all of the IT and although I like being involved with it, I needed to hand it off to gain time elsewhere. Competent, prompt, friendly, fair.”

Stephen Niermann | Stephen Niermann, PLLC | Carrollton, Texas

“I Don’t Stress Over IT Anymore.”

“Very prompt, friendly and knowledgeable. I don’t stress over IT anymore.”

Cheryl Seale | Cheryl Seale CPA PC | Austin, Texas

“Real Experience”

“Previously we had an internal IT that was mostly just internal/attained knowledge over time, so an actual company with real experience, equipment, etc., has been much more helpful.”

JC Juarez | A&W Productions | Denton, Texas

“The Help Desk is an Awesome Resource!”

“Our network is consistently healthy, we have current technology…we don’t patch stuff to get by…which prevents/minimizes problems down the road. …The Help Desk is an awesome resource!  We can call anytime for phone support or to schedule an onsite visit. We’ve been a customer for over five years…they know our network and office workflow inside and out.”

Teresa Mussman | O’Kelly & Associates, Inc. | Broomfield, Colorado

“Rapid Response to Any Issue”

“Peace of mind… Your rapid response to any issue and getting to the bottom of every problem.”

Jeffrey B. Mannis, CSR, RPR | Jeffrey Mannis & Company | Encino, California

“Saving Money”

“Besides saving money of IT staff, our network/computer issues seem to be handled efficiently…we can email or call any time there is a problem.”

Paul Kennedy | Hughes Vanderburg Williams | Austin, Texas

“Staff Who Deliver a “WOW” Experience”

“Virtually, all of our IT issues have been taken care of. Your staff has gone above and beyond many times, and we are truly grateful. …You have several on staff who deliver a “WOW” experience.”

Christy Cahela | Bee Cave Drilling. Inc. | Dripping Springs, Texas

“Quick Response Time”

“Quick response time, friendly technicians, ability to submit tickets online. Willingness to help out with out-of-the ordinary requests and reports needed for regulation purposes.”

Kelly Winslow | Alpha Capital Management | Austin, Texas

“Seamless”

“Seamless transitions for our larger IT projects.”

Geralyn Hall | Allergy & Asthma Clinic of Central Texas | Georgetown, Texas

“Like Having Long Term Employees”

“Local service is usually quick to respond when needed or emergencies arise limiting down time. …Like having long term employees who know our account provide our service.”

Elizabeth Kellogg | Holt & Holt | Smyrna, Georgia

“Phone and Service Rolled into One Package”

“The price is very good plus we got the phone and service rolled into one package.”

Wendy Justice | PEO Consulting Services | Lakeway, Texas

“I Can Contact Someone Whenever There are Technological Glitches”

“The peace of mind I have knowing I can contact someone whenever there are technological glitches/issues and they will be resolved. I don’t have to worry or panic when things don’t operate well and the relief, I have knowing my system is protected and monitored.”

Bethany Meister | Studio InnerSpace | Austin, Texas

“Personal Touch”

“You have allowed us to be able to concentrate on our business, knowing that you are taking care of our IT concerns. I am pleased with the level of service…prompt attention to your clients. Personal touch.”

Julie Rome | Rome & Associates, PC | Marietta, Georgia

“Prompt Service”

“Prompt service and they do not insist on trying to spend long periods of time working remotely. If it is complicated, the technician comes to the office. Keep it up.”

Lisa Beck | MB Real Estate | Atlanta, Georgia

“Less Stress for Me”

“Peace of mind, knowing your software’s and staff are monitoring things. Less stress for me, instead of me having to goggle issues for resolutions… They are very willing to help and are knowledgeable.”

Norma Dudgeon | Western Mechanical Solutions | Denver, Colorado

“Willing to go The Extra Mile”

“Good pricing. Comprehensive service. Knowledgeable staff willing to go the extra mile.”

Tamara Ainsworth | MatchLine Design Group | Dallas, Texas

“Get the Problem Solved the First Time”

“Prompt response times for service calls. Service techs are knowledgeable and get the problem solved the first time. Techs are able to also help with evaluation of new computer equipment systems. …Great time savings… Less frustration when a computer problem is encountered.”

Craig W. Headlee | Craig W. Headlee, CPA, P.C. | Dallas, Texas

“Confidence in Our IT”

“Quality customer service. We have confidence in our IT thanks to the Integritek team.”

Jasmine Castellanos | Azarmehr Law Group | Austin, Texas

“You Are There 24 Hours a Day”

“That you are there 24 hours a day…Not having to deal with eClinical technical support and being able to call anytime we are having computer problems. I used to have to handle all the computer problems myself and that took a lot of time away from doing my work in the office.!”

Denese Parsley | Surgical Associates of Austin PA | Austin, Texas

“Full IT Service”

“Full IT service. Preventing major loss of revenue from computer malfunctions.”

Dr. Hooty Alayan | Great Oaks Dentistry | Round Rock, Texas

“Very Few IT Related Headaches”

“Very few IT related headaches. When we do have them, you get rid of them fast.”

Michael Fishbaugh | Blu Fish Collaborative Inc. | Austin, Texas

“Consistent and Reliable Service”

“The convenience of a large technical team for the things that I am unqualified to resolve and when I am on vacation. …Consistent and reliable service.”

Janet Sellars | New City Church | Fairburn & Peachtree City, Georgia

“Consistent and Reliable Service”

“The convenience of a large technical team for the things that I am unqualified to resolve and when I am on vacation. …Consistent and reliable service.”

Janet Sellars | New City Church | Fairburn & Peachtree City, Georgia

“Very Good”

“The response time has always been very good.”

Joe Maxwell | Maxwell & Company | Anderson, South Carolina

“Willingness to Help!”

“Quick Service…How friendly everyone is, calm nature and willingness to help!”

Teresa Guyer | Complete EyeCare West | Columbus, Ohio

“Keep Hiring Great Techs!!”

“Friendly and helpful…keeping us running smoothly. Keep hiring great techs!!”

Valerie Young | KJ Environmental Management, Inc. | Crosswords, Texas

“I Like the Responsiveness”

“More time to get my work completed. …I like the responsiveness of the Help Desk in working with the end users.”

Daniel Herlihy | Clayton Early Learning | Denver, Colorado

“Reliable Phone Service”

“Reliable phone service…It’s everything our office needs.”

Jessica Miller | Reiner & Featherstone | Irving, Texas

“Knowledgeable Staff”

“Professional, friendly, & knowledgeable staff.”

Vicki Smith | Hyde Park Baptist Church | Austin, Texas

“One of The Best Decisions We Made!!”

“Having IT support available 24/7. Hiring Integritek five years ago was one of the best decisions we made!! Confidence knowing Integritek is there to assist our staff in a timely manner no matter what the issue is. Having both our IT and phone service all in one place is extremely helpful.”

Denise Mead | Craftcorps, Inc. | Austin, Texas

“I Have So Much More Time Now”

“They work with me to solve the problems, sure, but they do so in a way that in conversational and allows me to learn why issues have occurred. This is important as I have a technical management role in my company and need to keep abreast of what is happening and why…I have so much more time now to handle critical engineering and broadcast functions for my company!”

Phil Pollack | KMFA Classical 89.5 | Austin, Texas